For eligible in-box accessories refer to terms and conditions under DEFINITIONS “Covered Products”.

7 For Extended Hardware Service – aggregate limit of liability up to the original product purchase price (up to 3 repair claims) or 1 replacement claim.

6 For Extended Hardware Service, Complete for Business, Complete for Business with Drive (SSD) Retention, and Complete for Business Plus – please reference terms and conditions for the limit of liability.

5 For Extended Hardware Service and Complete for Business – aggregate limit of liability up to the original product purchase price or 2 replacement claims, whichever is reached first.

Overnight delivery is subject to availability of our authorized overnight delivery carriers. These services apply after an agent has determined a replacement device is required, available inventory, and order placement by a standard cutoff time, predetermined by Microsoft.

4 Next Business Day Replacement is available with Complete for Business Plus and is available as an Optional Add-on when purchasing Microsoft Extended Hardware Service and Microsoft Complete for Business plans.

See Surface for Business warranty page for AES terms and conditions and list of supported markets.

Advanced Exchange is also available with the purchase applicable protection plans in supported markets.

3 Advanced Exchange Service is available at no additional charge with the following Surface for Business products: Surface Pro 7+, Surface Laptop Go, Surface Go 2, Surface Book 3, Surface Pro 7, Surface Pro X, and Surface Laptop 3.

2 For Extended Hardware Service, Complete for Business, and Complete for Business Plus – aggregate limit of liability up to the original product purchase price or up to 2 replacement claims, whichever is reached first.

1 Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller.

Includes all Microsoft Complete for Business benefits, plus: Includes all Microsoft Extended Hardware Service benefits, plus:

Microsoft Protection Plan features and coverage Manufacturer Hardware WarrantyĪvailable within 45 days of Surface device purchase

Microsoft surface serial number